Complaint Letter

Wahyu Puspa Andini

Lembah Griya Indah, Depok

Jawa Barat, 16437

November 19, 2016

XIALU

Jl. H.R. Rasuna Said Kav. X2/1, Plaza Great River,

Jakarta Selatan, DKI Jakarta 12950

Dear Mrs. Dewi,
I am writing in to inform you about my experience with Womens Peep Toe Square Heel PU Princess Sandals with Rhinestone Silver.
I bought a new Merce - Womens Peep Toe Square Heel PU Princess Sandals with Rhinestone Silver on November 3, 2016. I am dissatisfied your product because I discovered there is scratch on heels. I have attached a photocopy of my receipt as proof of purchase.

Have others customers also complained about this to you?
I heard that your company is known for best quality products and great customer service. So, I believe that you will solve my problem as soon as possible.

The condition of the item was your responsibility up to the point I received it and accordingly, I am entitled to a refund a long with a refund of all delivery costs. I would request that confirm in the next 3 days that you will provide this remedy and that you will cover the cost of the defective item being returned to you.
Please respond and tell me that how you offer to solve this problem as soon as possible.
Look forward to hear from you.


Yours faithfully,



Wahyu Puspa Andini


References :
http://www.businesscommunicationarticles.com/complaint-letter-sample-example-template-and-format/

Make Order Letter of a Product

Wahyu Puspa Andini

Lembah Griya Indah, Depok

Jawa Barat, 16437

November 3, 2016

XIALU

Jl. H.R. Rasuna Said Kav. X2/1, Plaza Great River,

Jakarta Selatan, DKI Jakarta 12950

Subject : Placing Order for Womens Peep Toe Square Heel PU Princess Sandals with Rhinestone Silver  

Dear Mrs. Dewi,

Thank you for sending the information of codes and sizes that is available for Peep Toe Square Heel PU Princess Sandals with Rhinestone Silver and for your confirmation that it is possible to make purchases on delivery.

I am writing this letter to place an order for 1 pair of your Peep Toe Square Heel PU Princess Sandals with Rhinestone Silver. Kindly send the following item at the above address through delivery with proper cash bills.

Size: 24.5 cm = EURO 39 = US 7.0 = 9.65 inch

Color:White Silver Gold

The item should be in good condition and packed properly. Any damage to these item during delivery will be your responsibility. I am hoping to receive this order no later than November 6, 2016.  Please confirm that you received this order by calling me at 081903216-5570. Thank you for your time and prompt attention.

Sincerely yours,

Wahyu Puspa Andini

Make Inquiry Letter of a Product

Wahyu Puspa Andini

Lembah Griya Indah, Depok

Jawa Barat, 16437

November 01, 2016

XIALU

Jl. H.R. Rasuna Said Kav. X2/1, Plaza Great River,

Jakarta Selatan, DKI Jakarta 12950

To Whom It May Concern :

Subject : Request Information of a Product

I am very interested in your Womens Peep Toe Square Heel PU Princess Sandals with Rhinestone Silver. Could you please send me the product code and the list of available colors and sizes?

With reference to your advertisement in Lazada.co.id, I would also like to order this product for an upcoming event and if it is possible to make purchases on delivery.

I appreciate that this is an unusual request, but I would be very grateful for any help you could provide. I look forward to hearing from you.

Yours faithfully

(Signature)
Wahyu Puspa Andini

Reference:

http://www.lazada.co.id/womens-peep-toe-square-heel-pu-princess-sandals-with-rhinestonesilver-8574836.html